The following articles are available at PosDesigns.com

Speed of Service

• Don't Count Button Presses

• Five Design Factors that Influence Speed

• Average vs. Individual Speed

Accuracy

• Helping Cashiers Catch Their Own Mistakes

• Consider User Context

Ease of Learning

• Minimize Training with Intuitive Designs

• Growing With the User

• When "Easy to Learn" Isn't "Efficient"

Employee Theft

• Make it Easy to Protect IDs and Passwords

• Removing Avenues for Theft

• To Catch a Thief

The Customer Experience

• Transfer Attention from the POS to the Customer

• Looking Beyond POS Design Heuristics

• Poorly Designed Menu Boards Impact Speed of Service