National Underwriter
Online Information Services
Evaluation and UX Strategy
National Underwriter is the leading provider of Insurance and Financial Services information, publishing books, magazines, and the Fire, Casualty, and Surety (FC&S) bulletins for almost 100 years.
We evaluated current interfaces to online services, facilitating a series of focus groups and usability tests to establish design requirements. We then defined a comprehensive user experience strategy based on outcomes.
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