Medical Mutual of Ohio
Employee Tools
Expert Review & UX Strategy
Headquartered in downtown Cleveland, Medical Mutual is the oldest and largest health insurance company in Ohio. It provides nearly 4 million people with group and individual health insurance products, dental, vision, and prescription drug benefits.
Medical Mutual engaged Scoresby Interactive to analyzed the interaction design of three customer-facing systems. We developed an extensive report of the findings, identifying weaknesses and providing suggestions for redesign.
In a subsequent project, we established a user experience strategy for integrating the user interfaces of eight disparate systems into one cohesive unit.
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